Privacy Policy

Your privacy matters. This policy explains, in plain language, how RUEZALS handles information connected to this website, customer messages, waitlist interest, and Etsy shop activity.

Information We May Collect

If you contact us, join a waitlist, or place an order through Etsy, we may receive information needed to respond or fulfill the request. This may include your name, email address, order details, shipping information for physical items, and messages you send.

Cookies and Analytics

This website may use basic cookies, server logs, WordPress tools, security tools, or analytics-style services to keep the site working, understand traffic, reduce spam, and protect the site. These tools may collect technical details such as browser type, device information, pages visited, and approximate location from IP address.

Etsy Checkout and Third Parties

Purchases are completed through Etsy. Etsy handles checkout, payment processing, account access, taxes where applicable, order records, and digital file delivery. Etsy may share order information with us so we can provide customer service, ship physical items, and resolve order questions.

How We Use Information

We use information to answer questions, support Etsy orders, deliver or troubleshoot digital files, ship finished physical pieces when applicable, improve our offerings, prevent abuse, and keep basic business records.

Deletion and Correction Requests

You may contact us to ask for correction or deletion of personal information we control. Some order or transaction records may need to be kept where required for legal, tax, security, or business record reasons. For Etsy account or checkout data, you may also need to contact Etsy directly.

Contact: hello@ruezals.com or Etsy messages.

We are ALL Ruezal.